Contact Us
Messages from readers help keep this site accurate and useful, so we're always glad to hear from you. Whether you've spotted something that no longer matches a casino's terms or you simply want to understand how a page works, our team reads every email that arrives.
How to reach us
The simplest way to get in touch is by email at info@edwardreed.co.uk. A clear subject line, such as "Correction: withdrawal limits" or "Question about verification page", helps us pass your message to the right person sooner.
What we can help with
- Corrections: if a detail on a brand card, such as a payment method, bonus condition or verification step, looks out of date, tell us where you saw it and what you think has changed. We check claims against the operator's own published information before updating anything.
- Feedback: suggestions about explanations that felt unclear, topics you'd like covered in more depth, or anything that made a page harder to follow.
- General site questions: how our pages are organised, how comparisons are put together, or how to find a particular guide.
What we can't do
We're an information site, not a casino operator or a payments service. That means we have no access to anyone's player account and cannot help with deposits, withdrawals, bonus disputes, frozen balances, document checks or login problems. For any of those, please contact the casino's own customer support directly, as only the operator can look into your account.
When to expect a reply
We aim to answer most emails within a few working days. Messages about factual errors are prioritised, so those may be dealt with faster. Occasionally, during busier periods, a reply can take a little longer, but we won't ignore you.
Your information
Anything you send is used only to deal with your enquiry, and you can read how we store and handle it in our privacy policy. Please don't include card numbers, passwords or identity documents in your message; we will never ask for them.
This site is intended for readers aged 18 and over. If gambling is causing you concern, free and confidential support is available from GamCare and BeGambleAware.